Privacy Policy
The controller responsible for data processing is:
ARO Trading GmbH
Gernotstrasse 16
44319 Dortmund
Email: info@arotrading.eu
We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.
1. Access data and hosting
You can visit our website without providing any personal information. Each time you access a page, the web server automatically saves a server log file containing information such as the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), thus documenting the access. This access data is evaluated solely for the purpose of ensuring the smooth operation of the website and improving our services. This serves our legitimate interest in the correct presentation of our website, which outweighs any conflicting interests, pursuant to Art. 6 Para. 1 Sentence 1 lit. f GDPR.
2. Data processing for contract fulfillment and contact purposes
2.1 Data processing for contract fulfilment
We collect personal data when you voluntarily provide it to us as part of your order or when contacting us (e.g., via contact form or email). Required fields are marked as such because we need this data to process your order or your inquiry, and you cannot complete your order or send your inquiry without providing it. The specific data collected is evident from the respective input forms.
We use the data you provide for contract processing and handling your inquiries (including inquiries regarding and processing of any warranty and service disruption claims, as well as any legal update obligations) in accordance with Article 6 Paragraph 1 Sentence 1 Letter b GDPR. Further information on the processing of your data, in particular its transfer to our service providers for order, payment, and shipping purposes, can be found in the following sections of this privacy policy. After complete fulfilment of the contract, your data will be restricted from further processing and deleted after the expiry of any tax and commercial law retention periods in accordance with Art. 6 Para. 1 Sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR or we reserve the right to further data use that is legally permitted and about which we inform you in this declaration.
2.2 Contact
As part of our customer communication, we collect personal data to process your inquiries in accordance with Article 6 Paragraph 1 Sentence 1 Letter b of the GDPR, if you voluntarily provide this data to us when contacting us (e.g., via contact form, live chat tool, or email). Required fields are marked as such, as we absolutely need this data to process your inquiry. The specific data collected is evident from the respective input forms. After your inquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Article 6 Paragraph 1 Sentence 1 Letter a of the GDPR, or we reserve the right to use your data beyond this scope, which is legally permissible and about which we inform you in this statement.
3. Data processing for the purpose of order fulfilment
For the purpose of fulfilling the contract pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR, we will forward your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. If you have any questions about our service providers and the basis of our cooperation with you, please contact us using the contact details provided in this privacy policy.
Data transfer to shipping service providers for the purpose of shipping notification
If you have given us your explicit consent during or after your order, we will, based on this consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR, forward your email address and telephone number to the selected shipping provider so that they can contact you before delivery to announce or coordinate the delivery.
You can revoke your consent at any time by contacting us using the contact details provided in this privacy policy or directly with the shipping provider at the contact address listed below. After revocation, we will delete the data you provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes permitted by law, about which we inform you in this policy. If you have any questions about our service providers and the basis of our cooperation with you, please contact us using the contact details provided in this privacy policy.
General Logistics Systems Germany GmbH & Co. OHG
GLS Germany-Straße 1 - 7
DE-36286 Neuenstein
Germany
DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany
4. Data processing for payment processing
When processing payments in our online shop, we work together with the following partners: technical service providers, credit institutions, and payment service providers.
4.1 Data processing for transaction processing
Depending on the payment method you select, we will forward the data necessary for processing your payment transaction to our technical service providers, who act as data processors on our behalf, or to the commissioned credit institutions or the selected payment service provider, insofar as this is necessary for processing the payment. This serves the purpose of fulfilling the contract pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR. In some cases, the payment service providers collect the data required for processing the payment themselves, e.g., on their own website or via technical integration in the ordering process. In this respect, the data privacy policy of the respective payment service provider applies.
If you have any questions about our payment processing partners and the basis of our cooperation with you, please contact us using the contact details provided in this data privacy policy.
4.2 Data processing for the purpose of fraud prevention and optimisation of our payment processes
Where necessary, we provide our service providers with additional data, which they, as our data processors, use together with the data required for processing the payment for the purposes of fraud prevention and optimising our payment processes (e.g., invoicing, processing disputed payments, supporting accounting). This serves our legitimate interests, which, in accordance with Article 6(1)(f) GDPR, override your interests, in protecting ourselves against fraud and in efficient payment management.
5. Advertising via email
Email newsletter with registration
When you subscribe to our newsletter, we use the data required for this purpose or data you have separately provided to send you our email newsletter regularly based on your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR. You can unsubscribe from the newsletter at any time by sending a message to the contact details provided below or by using the unsubscribe link in the newsletter. After unsubscribing, we will delete your email address from the mailing list unless you have expressly consented to further use of your data pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to further data processing as permitted by law, about which we inform you in this privacy policy.
6. Cookies and other technologies
General information
To make your visit to our website more attractive and to enable the use of certain functions, we use various technologies, including so-called cookies, on different pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of your browser session, i.e., after you close your browser (session cookies). Other cookies remain on your device and allow us to recognise your browser on your next visit (persistent cookies). You can find information about the storage duration in the overview in your web browser's cookie settings.
Privacy protection on end devices
When you use our online services, we employ essential technologies to provide the explicitly requested telemedia service. Storing information on your device or accessing information already stored on your device does not require your consent.
For functions that are not strictly necessary, storing information on your device or accessing information already stored on your device requires your consent. Please note that if you do not grant your consent, some parts of the website may not be fully functional. Any consent you have given will remain valid until you adjust or reset the relevant settings on your device.
Any subsequent data processing through cookies and other technologies
We use technologies that are essential for the use of certain functions of our website (e.g., the shopping cart function). These technologies collect and process your IP address, the time of your visit, device and browser information, and information about your use of our website (e.g., information about the contents of your shopping cart). This serves our legitimate interests in optimising the presentation of our offerings, in accordance with Art. 6 Para. 1 Sentence 1 lit. f GDPR, which overrides your interests in this regard.
Cookie settings
You can find the cookie settings for your browser at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™
If you have consented to the use of the technologies in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact details described in the privacy policy.
7. Contact options and your rights
7.1 Your rights
As an affected party, you have the following rights:
7.2 Contact options
If you have any questions about the collection, processing or use of your personal data, for information, correction, restriction or deletion of data, as well as for the revocation of granted consent or objection to a specific use of data, please contact us directly using the contact details in our legal notice.
ARO Trading GmbH
Gernotstrasse 16
44319 Dortmund
Email: info@arotrading.eu
We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.
1. Access data and hosting
You can visit our website without providing any personal information. Each time you access a page, the web server automatically saves a server log file containing information such as the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), thus documenting the access. This access data is evaluated solely for the purpose of ensuring the smooth operation of the website and improving our services. This serves our legitimate interest in the correct presentation of our website, which outweighs any conflicting interests, pursuant to Art. 6 Para. 1 Sentence 1 lit. f GDPR.
2. Data processing for contract fulfillment and contact purposes
2.1 Data processing for contract fulfilment
We collect personal data when you voluntarily provide it to us as part of your order or when contacting us (e.g., via contact form or email). Required fields are marked as such because we need this data to process your order or your inquiry, and you cannot complete your order or send your inquiry without providing it. The specific data collected is evident from the respective input forms.
We use the data you provide for contract processing and handling your inquiries (including inquiries regarding and processing of any warranty and service disruption claims, as well as any legal update obligations) in accordance with Article 6 Paragraph 1 Sentence 1 Letter b GDPR. Further information on the processing of your data, in particular its transfer to our service providers for order, payment, and shipping purposes, can be found in the following sections of this privacy policy. After complete fulfilment of the contract, your data will be restricted from further processing and deleted after the expiry of any tax and commercial law retention periods in accordance with Art. 6 Para. 1 Sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR or we reserve the right to further data use that is legally permitted and about which we inform you in this declaration.
2.2 Contact
As part of our customer communication, we collect personal data to process your inquiries in accordance with Article 6 Paragraph 1 Sentence 1 Letter b of the GDPR, if you voluntarily provide this data to us when contacting us (e.g., via contact form, live chat tool, or email). Required fields are marked as such, as we absolutely need this data to process your inquiry. The specific data collected is evident from the respective input forms. After your inquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Article 6 Paragraph 1 Sentence 1 Letter a of the GDPR, or we reserve the right to use your data beyond this scope, which is legally permissible and about which we inform you in this statement.
3. Data processing for the purpose of order fulfilment
For the purpose of fulfilling the contract pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR, we will forward your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. If you have any questions about our service providers and the basis of our cooperation with you, please contact us using the contact details provided in this privacy policy.
Data transfer to shipping service providers for the purpose of shipping notification
If you have given us your explicit consent during or after your order, we will, based on this consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR, forward your email address and telephone number to the selected shipping provider so that they can contact you before delivery to announce or coordinate the delivery.
You can revoke your consent at any time by contacting us using the contact details provided in this privacy policy or directly with the shipping provider at the contact address listed below. After revocation, we will delete the data you provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes permitted by law, about which we inform you in this policy. If you have any questions about our service providers and the basis of our cooperation with you, please contact us using the contact details provided in this privacy policy.
General Logistics Systems Germany GmbH & Co. OHG
GLS Germany-Straße 1 - 7
DE-36286 Neuenstein
Germany
DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany
4. Data processing for payment processing
When processing payments in our online shop, we work together with the following partners: technical service providers, credit institutions, and payment service providers.
4.1 Data processing for transaction processing
Depending on the payment method you select, we will forward the data necessary for processing your payment transaction to our technical service providers, who act as data processors on our behalf, or to the commissioned credit institutions or the selected payment service provider, insofar as this is necessary for processing the payment. This serves the purpose of fulfilling the contract pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR. In some cases, the payment service providers collect the data required for processing the payment themselves, e.g., on their own website or via technical integration in the ordering process. In this respect, the data privacy policy of the respective payment service provider applies.
If you have any questions about our payment processing partners and the basis of our cooperation with you, please contact us using the contact details provided in this data privacy policy.
4.2 Data processing for the purpose of fraud prevention and optimisation of our payment processes
Where necessary, we provide our service providers with additional data, which they, as our data processors, use together with the data required for processing the payment for the purposes of fraud prevention and optimising our payment processes (e.g., invoicing, processing disputed payments, supporting accounting). This serves our legitimate interests, which, in accordance with Article 6(1)(f) GDPR, override your interests, in protecting ourselves against fraud and in efficient payment management.
5. Advertising via email
Email newsletter with registration
When you subscribe to our newsletter, we use the data required for this purpose or data you have separately provided to send you our email newsletter regularly based on your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR. You can unsubscribe from the newsletter at any time by sending a message to the contact details provided below or by using the unsubscribe link in the newsletter. After unsubscribing, we will delete your email address from the mailing list unless you have expressly consented to further use of your data pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to further data processing as permitted by law, about which we inform you in this privacy policy.
6. Cookies and other technologies
General information
To make your visit to our website more attractive and to enable the use of certain functions, we use various technologies, including so-called cookies, on different pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of your browser session, i.e., after you close your browser (session cookies). Other cookies remain on your device and allow us to recognise your browser on your next visit (persistent cookies). You can find information about the storage duration in the overview in your web browser's cookie settings.
Privacy protection on end devices
When you use our online services, we employ essential technologies to provide the explicitly requested telemedia service. Storing information on your device or accessing information already stored on your device does not require your consent.
For functions that are not strictly necessary, storing information on your device or accessing information already stored on your device requires your consent. Please note that if you do not grant your consent, some parts of the website may not be fully functional. Any consent you have given will remain valid until you adjust or reset the relevant settings on your device.
Any subsequent data processing through cookies and other technologies
We use technologies that are essential for the use of certain functions of our website (e.g., the shopping cart function). These technologies collect and process your IP address, the time of your visit, device and browser information, and information about your use of our website (e.g., information about the contents of your shopping cart). This serves our legitimate interests in optimising the presentation of our offerings, in accordance with Art. 6 Para. 1 Sentence 1 lit. f GDPR, which overrides your interests in this regard.
Cookie settings
You can find the cookie settings for your browser at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™
If you have consented to the use of the technologies in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact details described in the privacy policy.
7. Contact options and your rights
7.1 Your rights
As an affected party, you have the following rights:
- In accordance with Article 15 GDPR, you have the right to request information about your personal data processed by us to the extent specified therein;
- In accordance with Article 16 GDPR, you have the right to request the immediate rectification of inaccurate personal data or the completion of incomplete personal data stored by us;
- In accordance with Article 17 of the GDPR, you have the right to request the erasure of your personal data stored by us, unless further processing is necessary.
- to exercise the right to freedom of expression and information;
- to fulfil a legal obligation;
- for reasons of public interest or
- necessary for the establishment, exercise or defence of legal claims;
- According to Article 18 GDPR, you have the right to request the restriction of the processing of your personal data, insofar as
- The accuracy of the data is disputed by you;
- The processing is unlawful, but you object to its deletion;
- We no longer need the data, but you require it for the establishment, exercise or defence of legal claims or
- You have objected to the processing pursuant to Article 21 GDPR;
- In accordance with Article 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request its transmission to another controller;
- According to Article 77 of the GDPR, you have the right to lodge a complaint with a supervisory authority. Generally, you can contact the supervisory authority of your habitual residence, your place of work, or the location of our company headquarters.
Right to object To the extent that we process personal data as explained above to protect our overriding legitimate interests within the framework of a balancing of interests, you may object to this processing with effect for the future. If the processing is for direct marketing purposes, you may exercise this right at any time as described above. If the processing is for other purposes, you only have a right to object if there are grounds relating to your particular situation. After you exercise your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims. This does not apply if the processing is for direct marketing purposes. In that case, we will no longer process your personal data for this purpose. |
7.2 Contact options
If you have any questions about the collection, processing or use of your personal data, for information, correction, restriction or deletion of data, as well as for the revocation of granted consent or objection to a specific use of data, please contact us directly using the contact details in our legal notice.