General Terms and Conditions
1. Scope of Application
The following terms and conditions apply to all orders placed through our online shop.
Our online shop is intended exclusively for consumers.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor related to their independent professional activity. A business is a natural or legal person or a partnership with legal capacity that, when entering into a legal transaction, is acting in the course of its commercial or independent professional activity.
2. Contracting parties, conclusion of contract, correction options
The purchase agreement is concluded with ARO Trading GmbH.
The presentation of the products in the online shop does not constitute a legally binding offer, but rather a non-binding online catalogue. You can initially place our products in your shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained in the ordering process. By clicking the order button, you submit a binding offer for the products contained in the shopping cart. Confirmation of receipt of your order will be sent by email immediately after you submit it.
We will accept your offer within two days, and
3. Contract language, contract text storage
The language(s) available for concluding the contract: German, English
The contract text is not stored by us.
4. Delivery terms
Delivery options
We ship the products to the delivery address provided during the ordering process.
We only ship via mail. In-person pickup is unfortunately not possible.
We do not deliver to parcel lockers.
5. Payment
The following payment methods are generally available in our shop.
Prepayment
If you select prepayment as your payment method, we will send you our bank details in a separate email and deliver the goods after receipt of payment.
6. Warranty and Guarantees
6.1 Warranty law
The statutory warranty rights apply.
6.2 Guarantees and customer service
Information on any applicable additional warranties and their exact terms can be found with the product and on special information pages in the online shop.
7. Dispute resolution
We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
The following terms and conditions apply to all orders placed through our online shop.
Our online shop is intended exclusively for consumers.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor related to their independent professional activity. A business is a natural or legal person or a partnership with legal capacity that, when entering into a legal transaction, is acting in the course of its commercial or independent professional activity.
2. Contracting parties, conclusion of contract, correction options
The purchase agreement is concluded with ARO Trading GmbH.
The presentation of the products in the online shop does not constitute a legally binding offer, but rather a non-binding online catalogue. You can initially place our products in your shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained in the ordering process. By clicking the order button, you submit a binding offer for the products contained in the shopping cart. Confirmation of receipt of your order will be sent by email immediately after you submit it.
We will accept your offer within two days, and
- we will submit a declaration of acceptance in a separate email or
- The payment transaction may be processed by our service provider or the selected payment service provider. The processing time of the payment transaction depends on the selected payment method (see "Payment").
3. Contract language, contract text storage
The language(s) available for concluding the contract: German, English
The contract text is not stored by us.
4. Delivery terms
Delivery options
We ship the products to the delivery address provided during the ordering process.
We only ship via mail. In-person pickup is unfortunately not possible.
We do not deliver to parcel lockers.
5. Payment
The following payment methods are generally available in our shop.
Prepayment
If you select prepayment as your payment method, we will send you our bank details in a separate email and deliver the goods after receipt of payment.
6. Warranty and Guarantees
6.1 Warranty law
The statutory warranty rights apply.
6.2 Guarantees and customer service
Information on any applicable additional warranties and their exact terms can be found with the product and on special information pages in the online shop.
7. Dispute resolution
We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.